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T: 07973 122904 | E: christina@foodsafetycompany.co.uk

Supporting food businesses to ‘Strive For 5ive’

Attaining & Maintaining a 5 Food Hygiene Rating through education and training

About the team Christina Ratcliffe, who is a member of the Chartered Institute of Environmental Health and an accredited trainer and qualified teacher, manages the Food Safety Company team. With over twenty-five years of experience advising business about how to manage their food safety issues. She has also trained hundreds of people from all types of businesses in food hygiene.

She has worked at various Councils and in private industry and has considerable experience of dealing with all types of business. In the role she was responsible for awarding the food hygiene rating to business so has indepth knowledge of the scheme and as such is able to give you expert advice on how to achieve five.

She will help you to achieve a level five food hygiene rating.



Christina also has experience of health development and nutrition and has a diploma in nutrition. Consequently can also offer advice on putting healthier choices on your menu, healthy eating workshops and allergen.

What do we do?

Operating within Staffordshire, Shropshire and Cheshire, our philosophy is to provide realistic, sensible, practical, cost effective solutions to ensure that your business complies with current food safety legislation at all times. Our food safety knowledge and experience will allow us to manage all your food safety matters, so you can on with building your business with peace of mind that you comply with legislation.
We care about helping you to comply.

Who can we help?

We can help any business that wants to improve and maintain their food hygiene rating score. This could be restaurants caterers, takeaways, hotels cafés, school kitchen, pub nursery – in fact anyone who prepares and sells food. This could be:

    • Pre opening to ensure you are hitting standards before you open.
    • If your score has dropped we can help you raise it
    • For those who are a five let’s keep it that way.

About the services we offer.

Hygiene and safety audits


All our audits are conducted by experienced professional consultants who will provide you with jargon free, expert advice and instruction on how to keep you food safe. They can assist you to improve and maintain your food hygiene rating. To date all business we have worked with have improved their score and achieved a five rating.



We are a CIEH accredited training centre and offer their full range of food safety and health and safety training courses, which are accepted and recognised by EHOs.
All courses can be tailor made to suit the specific operations of your business and held on site, which will help to keep the costs to you down. Training courses are made fun and interactive to ensure maximum learning outcomes.

Ongoing support and advice

Following audits we can give further support including:

      • Incident management.
      • Liaison with the EHOs
      • Risk avoidance advice
      • Food supplier checks
      • Telephone assistance and emergency call out
      • Recommending suitable food hygiene products, equipment and services
      • Advising on new kitchen design or adaptations
      • Kitchen surface swabbing – to determine whether cleaning is effective
      • Arranging food and/or water sampling – to ensure it’s not contaminated


After completing many of our own self-audits with new customers, we decided that it would be beneficial for our Company to employ an independent auditor/company that would analyse our working practices and help us to refine our systems and existing HACCPS. We are an SME in Shropshire and the Company was formed in 2001, so over the last 17 years we have supplied many prestigious high street names such as Selfridges and Harrods, along with Michelin-starred Chefs and Restaurants. We felt we would benefit from being able to present our Food Safety Manual in a professional andlogical fashion, demonstrating that we have everything in place to help us supply such establishments with the best possible quality products and service.


The Food Safety Company have helped us to achieve our aims and we are eternally grateful for their no-nonsense, logical approach to the minefield that HACCPS can become when your operation changes year on year. We now have concise and clear cut policies, clearly documented and easy to understand HACCPS, and although we do not have BRC accreditation we are more than happy to invite inspection of our new Food Safety Policies and Manual which will easily stand close scrutiny and represents our business ethic very well.


We therefore do not hesitate to recommend The Food Safety Company to anyone looking to achieve the same level of professionalism that we have described above!

Jeannie Tomlin, Company Director Alternative Meats, Whitchurch

We at Slater’s Country Inn have found the services of The Food Safety Company invaluable in helping us maintain our Food safety standards whilst retaining our level 5 food hygiene rating.


We have no hesitation whatsoever in recommending The Food Safety Company to any hospitality or food outlet, for support with food hygiene issues. They offer sensible, realistic and practical solutions to ensure compliance with current food safety legislation and are very good value for money.

Steve Morgan, Health & Safety Manager Slaters Country Inn, Baldwins Gate

I was introduced to Christina a couple of years ago at a networking event and she became an immediate advocate for Alice charity due to her inherent compassion. In March 2017 we opened our People’s Pantry in Newcastle town centre, a flexible food bank to support local, vulnerable families. We knew that we had an increasing demand for food support but knew nothing about operating a food bank, and the prospect of Environmental Health and Food Hygiene terrified us. So we turned to Christina to support us with our People’s Pantry launch and her coaching, training, guidance and support resulted in the People’s Pantry opening on time, with all the required Environmental Health and Food Hygiene documentation and training completed. When the Pantry was inspected by Environmental Health soon after opening, we were immediately awarded 5 stars.


I cannot stress enough how Christina’s support during this launch helped us. Her training and coaching to the team was always delivered with passion and professionalism, but also always with fun and kindness. Christina immediately understood that our volunteers came from very different backgrounds, and needed a lot of reassurance and patience during their training, which Christina has in buckets. Christina also developed a cleaning program from us that is easy for the team to understand and maintain.


We have since opened a number of toddler groups and always consult her for guidance on the kitchen facilities within the venues that we hire.


We plan to open more People’s Pantry in 2018 and will immediately revert to Christina for her support.


We can recommend Christina without hesitation – she turns the scary world of Food Hygiene in to an accessible, readily understood process, and supports you through every step of the process.

Steph Talbot, CEO Alice Charity, Stoke on Trent

When we purchased our tearoom late September as two individuals who had never had any experience in running a Tearoom myself and Jayne my wife knew that one of the first things we should do is to find someone who could come out and ‘point us in the right direction’ when it comes to dealing with the very important issue of Food Hygiene and how we construct our Food Safety Management Programme. The research we completed highlighted the skills of Christina at the Food Safety Company and following a couple of telephone calls we were able to secure the services of Christina.


Prior to the meeting with Christina she emailed through some pointers of the areas that we should review prior to her visit and also confirmed that she would provide us with a template that we could use going forward for the business. The meeting itself was very educational and Christina not only discussed with us the significance of the Food Safety Management Programme, but more importantly how would impact on our Individual business giving us excellent feedback on not only where we were doing things well but also were we needed to improve to help us get that 5 rating. Following the meeting, we were provided an excellent Audit report which allowed us to put into our Programme all of the areas that we were falling short on giving us every opportunity to achieve a 5 rating at our first attempt. Just three weeks after Christina’s visit we had our first Food Hygiene visit and achieved a 5 rating in the main we feel due to the support that we were given by Christina at the Food Safety Company.


With the fantastic support at very reasonable rates, we would have no hesitation to recommend The food Safety Company to any other Food establishment that wishes to obtain a 5 Rating for Food Hygiene.

Ian & Jayne Jackson, Owners In The Mood Tearoom, Stow on the Wold

The Food Safety Company have acted as Nantwich Food Festival’s food safety advisors since 2014. Christina Ratcliffe and her team provide us with an efficient, clear, friendly and professional service.  As the Festival’s Exhibitor Coordinator I found Christina’s support invaluable in taking away some of the pressure of my role as she liaises with Environmental Heath Officers both before and during the Festival and gives information and support to our exhibitors to ensure compliance with regulations. Her detailed feedback enables me to make any necessary adjustments to our ongoing planning.


I would fully recommend the Company and look forward to a continuing professional relationship with Christina.

John Coulter, Director Nantwich Food Festival

We are an independent hotel and restaurant based in Newcastle-under-Lyme who utilised the services of The Food Safety Company prior to our Environmental Health Officer (EHO) inspection in July 2017. Christina offers a professional and confidential service and was a pleasure to work with throughout. We were provided with an extremely detailed and comprehensive food safety audit report following the visit. We implemented all of the recommendations offered to us and this allowed us to maintain our five star food hygiene rating. I would highly recommend Christina’s services for businesses looking to achieve those all important scores on the doors.

Mr A R Sheikh, Managing Director The Borough Arms Hotel, Newcastle under Lyme

Some organisations we are working with

The Quarter
The Mill
Surrey Spice
The Red Lion
Pownell Hall School
Slaters Country Hotel and Inn
Kingfisher Holiday Park
Hopley House
Nantwich Food Festival
Event Masters Catering
Don Albertos
Clip ‘n Climb
Cheshire Pie Company
Cheerbrook Farm
Button and Bear Bookshop and Coffee Shop
The Bridge Hotel
Alternative Meats
Alice Charity
Burton Albion
Bem Brasil
Twice As Nice Bakery
Victoria Inn
White Hart Uttoxeter
aspire housing
The Extra Guest
salvation army
Whitmore Tea Rooms
saucy pig bbq

Contact Us

 4 Norfolk Close, Westbury Park, Newcastle under Lyme, Staffordshire, ST5 4JY

07973 122904

Keep your customers safe, strive for five today.